RETURN POLICY

Do not the gems you have selected from algadgems.com not sparkle as beautifully as they did onscreen? Or have you changed your mind about rubies and would rather buy some sapphires from us instead? For just such cases, we offer you our fast convenient no-questions-asked return policy with a guaranteed 2-day inspection period and a full refund or replacement.

I want to return my purchase:

Step 1: Access your transaction on www.escrow.com and click on the "Reject" button on all items you have decided to return.

Step 2: Complete the Return Slip we have included with your purchase including our return address, and together with it, kindly ship your unwanted items back to us by a secure shipment method such as FedEx or registered mail.

Step 3: Please re-log into Escrow.com, access your transaction, and enter the shipping method you have used together with its tracking number.

Step 4: Upon our receipt of your return, Escrow.com will release your payment back to you or reserve your funds until your replacement arrives.

I would like a replacement, not a refund:

Be our guest! Ship the undesired item back to us, select a new gem from our extensive inventory, and contact our customer support staff at algad@algadgems.com about the details of your new choice. Your replacement will promptly be mailed to you!